Family Tree Live – Show Setup

Alexandra Palace have reviewed their health and safety policy. To comply to CDM and PPE regulations, all personnel will be required to wear hi-visibility vests during set-up and breakdown.

Alexandra Palace are currently undergoing building works as part of the renovation programme. Please follow instructions from marshals and signage to ensure a smooth-running event.

Exhibitor Set Up:

Thursday 16th April 2pm– 8.00pm

(NB. Shutters will be closed at 7.00pm)

Friday 17th April 7:30am – 9:00am

Saturday 18th April 8:00am – 9:00am

Load In and Breakdown:

Upon arrival to the event, please can you head straight to the Hornsey Gate Check In where a member of the Alexandra Palace Team will be awaiting your arrival to the show, from here you will be given your vehicle pass and your instructions for unloading.  IF YOU ARRIVE AT THE HALL WITHOUT CHECKING IN, THE CAR PARK MARSHALS WILL SEND YOU BACK! Please ensure the vehicle pass is visible in your windscreen at all times.

The marshals will direct you to the West Hall where you will be able to trolley your items through to the Great Hall.

Once you have unloaded your vehicle please can you return your vehicle to your allocated parking space where you can leave it for the duration of the show.

If you would prefer to park in The North Service Yard, please can you let me know by ticking the box on the attached form, there are limited spaces here so they will be given on a first come first served bases.  Please note that this area is not in use for either load in or load out, but just for vehicle parking only, access to the hall from this area is via stairs.

All other vehicles will be directed to park in The Paddocks by the car park marshals.

At the end of the event, breakdown will commence around 5:20pm. Once you have packed your stand away please return to your vehicle. Please then wait until a traffic marshal releases you from the parking area to the West Hall.

All stands must be re-moved from the hall on Saturday 18th April by 8.30pm.

Please note our contract with the venue expires at 8:30pm on Saturday 18th April. Should any traders be left on site after this time they may incur a £300 late clearance fee

I have attached the following information, please could you take your time to read this to ensure a smooth arrival to the event.

  • Alexandra Palace – Site Plan – shows the location of Hornsey Gate Check in and Parking areas. Click here
  • Alexandra Palace – Loading Plan – shows the location of the West Hall Load In – Click here
  • Vehicle Pass Document – Please can you fill this in and return it back to Chloe Stewart, Alexandra Palace will require this information for their security. Click here

Trading Times:

9.30am – 6.00pm Friday

9.30am – 5.00pm Saturday


Alexandra Palace, London, N22 7AY

For up to date travel information please go to

Exhibitor Entrance:

Please see plan for loading bays

Be advised we open at 9.30am each day for visitors. Please have your stand ready and aisles clear, so we can open the event at this time.